Self-Installed System Pricing

The license price for a Senomix Timesheets system installed on your own office network (rather than as a hosted plan) is based upon the maximum number of people who will have time recorded.

As described in our Frequently Asked Questions, licensing for self-installed systems is based upon the use of one installed Senomix Timesheets server and permits your staff to save their timesheets or administer your system from as many different computers, phones and tablets as they would like.

Per-User License Cost

The one-time cost for your license (in U.S. Dollars) is based upon the number of user seats purchased:

15 - 50 Users - $125 per user
51 - 100 Users - $120 per user
101 - 200 Users - $115 per user
201+ Users - $110 per user
A self-installed license purchase
is a one-time charge

Individuals who will not save timesheets themselves (but who will administer your system or generate reports) can be set to not count against your user license.

For offices of fewer than 15 individuals,
a hosted Senomix plan is recommended.

Upgrades for self-installed versions of Senomix Timesheets are provided through an annual Support and Upgrades contract, with all new versions of the system delivered as they are released. Support contracts for self-installed systems are priced at $25 per-user per-year (hosted Senomix plans include Support and Upgrades in their monthly cost).

We rely upon Senomix Timesheets for post project analysis, historical tracking of actual effort for informing future estimates and also to support time and materials invoicing.
J. Pyra
PMCS Inc.
Nova Scotia, Canada
Prefer a Monthly Plan?

If your office would prefer a monthly service plan (where Senomix provides all application hosting, support and technology management for a monthly fee) rather than the one-time charge outlined on this page, please click here to review the available options.

The Senomix Guarantee

If, for any reason, you are not completely satisfied
with your purchase, contact us within 90 days
for a full refund.

No hassle. No questions asked.

It's our promise:
You will be delighted with our software.

Want to Upgrade?

If you would like to upgrade your self-installed Senomix Timesheets license to add more users or a Support Contract, please send an e-mail with your request to sales@senomix.com. An appropriate upgrade purchase link will be forwarded to you soon after.

Pricing for license upgrades of a self-installed system is based upon the number of new user seats purchased (not on the total number of users installed in your office to date). Additional user seats may be purchased in any quantity.

Renewal of annual Support and Upgrades is calculated from the date on which your office's Upgrades and Support last expired (or from the date of your original license purchase if no support contract was purchased).

Support Options for Self-Installed Systems

All self-installed Senomix licenses include a base level of free support.

Additional support services require the purchase of annual Support and Upgrades.

Please note: All hosted Senomix plans include full Support and Upgrades.

Free Support Services

Access to all system documentation and user guides is free. Non-priority email support (response within 48 hours) is provided for offices without a support contract.

Owners of product licenses may download maintenance packages which provide fixes for the system version they have purchased.

Full phone and priority email support is provided to all self-installed license holders to assist in system setup and configuration for the first 90 days after purchase. After the 90-day 'Getting Started' support period has ended, the purchase of annual Support and Upgrades is required to receive priority support services.

Priority Support Services

The purchase of annual Senomix Support and Upgrades provides your office with the following priority support benefits:

  • Guaranteed response time: 1 business day (we typically respond within an hour)
  • Telephone support (available 9am to 5pm, Eastern Time, Monday through Friday)
  • Access to new product versions
Service Options Summary for Self-Installed Systems
Service Option No Support Contract With Support and Upgrades
(or hosted plans)
Email Support Response within 48 hours Guaranteed response time:
1 business day
(typically within one hour)
90-Day Getting Started Support
Phone and email support for system installation and setup
Maintenance Packages
Minor updates for the application version purchased
New Application Versions
Added features and functionality with upgraded apps
 
Telephone Support
Available 9am-5pm (Eastern Time) Monday - Friday
 
Please note: All hosted Senomix plans include Support and Upgrades
End of Support for Legacy Self-Installed Systems

Following Microsoft and Apple in ending support for older versions of Windows, Outlook, Word, Excel, and Mac OS X, legacy self-installed versions of Senomix Timesheets are also retired to an end of life for support once they are no longer tested as compatible with modern computers.

If your office is still using a legacy version of Senomix Timesheets, it is strongly recommended that you either upgrade your software to a version compatible with your computers, or move your office to a hosted Senomix plan.

All hosted Senomix plans include full Support and Upgrades and are automatically kept up to date with changes in computer technology.

Scheduled End of Life for Support
(for self-installed systems)
Legacy Self-Installed Senomix Version Support End of Life Date
Senomix Timesheets 2.82 [and earlier](released Jun 2008) August 1st, 2015
Senomix Timesheets 3.1 / 3.2 (Feb 2009) May 1st, 2016
Senomix Timesheets 3.3 (Oct 2009) November 1st, 2016
Senomix Timesheets 3.31 / 3.32 (Jun 2010) August 1st, 2017
Senomix Timesheets 3.33 (Jan 2011) January 1st, 2018
Senomix Timesheets 3.41 (Jul 2011) August 1st, 2018
Senomix Timesheets 4.1 (Feb 2012) March 1st, 2019
What Happens When a Senomix Version Reaches End Of Life for Support?

Although we cannot stop you from using a Senomix version which has reached its end of life for support, if you're using that system on Windows 7/8/10 or Mac OS X 10.8/9/10, you're using technology which did not exist when your version of Senomix Timesheets was created.

If using a legacy version of Senomix Timesheets, your programs might be working correctly for now, but 'might be working correctly' are never words which should be linked with billing and project management data. If Senomix Timesheets is a part of your office management and billing systems, we strongly recommend upgrading your software to ensure full compatibility with your new computers.

If you choose to use an older Senomix Timesheets version on the latest computer operating systems, we cannot guarantee that your system will operate reliably or that your data will remain error-free. No technical support will be provided for legacy Senomix versions once they have reached their support end of life date.

For more information about the end of support
for legacy Senomix Timesheets versions,
please visit this page: