Frequently Asked Questions
If you would like to write a blog entry or review about Senomix Timesheets, you may find these answers and associated resource links helpful.
If you have any other questions along the way, just contact us.
Yes, Senomix Timesheets connects you and your office through the internet. Applications are loaded to your office computers from our server with a click of the mouse, and all technology management is taken care of on our end.
If you would prefer to keep all software in-house and run Senomix Timesheets on your own office network instead, you can also choose the self-installed version of the system. The self-installed system allows you and your IT staff to manage your own Senomix Timesheets server and retain complete control of your own office data.
Both options provide you with the same features and functionality and allow you to connect to the system from any location in the world which has an internet connection.
Employees can save their time, generate reports or enter expenses from your central office, branch locations, home offices, client sites, hotels or coffee shops as they like.Can I create reports in Microsoft Excel?
Yes, all system reports can be created directly in Microsoft Excel, allowing you to view or edit the formatted spreadsheets as you would like.
Just select "Excel Spreadsheet" when generating your report, and Excel will automatically open with your report presented and ready for review.Is there a limit to the number of entry lines on a timesheet?
There is no limit to the number of entries which can be added to a timesheet.
The timesheet entry area is scrollable and will automatically add new lines to the screen as a user enters their weekly timesheet hours.My company's week ending is a Friday / Sunday /
Tuesday / etc. Will this work with your application?
The week ending day displayed on a timesheet will automatically adjust to fit any date you assign. Regardless of the day of the week which your office uses as its 'week end', it will always be displayed as the last column on any of your office's entered timesheets or reports.Can I view how employee time is being directed?
As described in your user guides and summarized in screen shots, a variety of reports can be created to display the effort which a single employee, project team or all staff have recorded for a given day, week, period of weeks or for all time. This can be used to track project progress or to show you at-a-glance how much employee or team effort is being directed to a single project, task or non-billable piece of work.
You can also create Work In Progress reports of completed projects or employee and project effort and billing summaries to itemize where hours have been directed and how they relate to invoiced revenue. This provides you with a detailed breakdown of all effort expended on your company's delivered work and lets you improve the accuracy of your revenue and time estimates by using your own staff's real-world experience as a baseline for reference.How do I use the application to [perform some system function]?
You can find step by step instructions for much of your system's functionality on your How Do I..? page.
Further details beyond those basic instructions can be found in your Administration and Time Entry Users Guides, with those documents available for review on your Documentation page.Our office requires hard-copy signed timesheets.
Are these available?
A print-ready timesheet can be created by any user application. Once a timesheet has been entered, it can be printed for signing by an end-user or administrator at any time.Will Senomix Timesheets work with my company's Reporting or Payroll Software?
Senomix Timesheets is ready to use with the QuickBooks accounting package. The data export function of Senomix Timesheets can also be tailored to transfer your timesheet data into any other database.
Once imported into your database, Senomix Timesheets data can be used by any reporting or analysis tool preferred by your office, or you can use the application's built-in reporting functionality to display your timesheet, project progress, billing invoice and expense claim summary data as print-ready HTML pages or editable Microsoft Excel spreadsheets.Will Senomix Timesheets work with my company's application networking environment (e.g. Citrix)?
For hosted Senomix plans, all application deployment is handled for you.
If you would prefer to run the self-installed system in your office (where the Senomix Timesheets server and client applications are managed by your office's own IT department), all time entry, administration and reports applications for the system can be deployed through your usual application networking system (such as Citrix or Microsoft Terminal Services).Can Timesheets be transferred to QuickBooks?
Yes, timesheet data can be directly exported into the Weekly Timesheets of your office's QuickBooks accounting software.Can Timesheets be transferred to Microsoft Access?
Yes, a CSV (Comma Separated Values) database export report is provided to allow you to export your Senomix Timesheets data to MS Access or any other database or payroll system which allows the import of CSV data.Can Timesheets be transferred to "Product X"?
If your accounting software can import timesheet data, Senomix Timesheets can be adjusted to provide an export file for it.
For further details about how Senomix Timesheets can be adjusted to fit your software, please contact us.Can I try the system before I buy it?
You can sign up for a free 30-day Senomix trial in just one minute.
You can include as many employees as you would like in your trial, so the system can be deployed through your entire office to let everyone try Senomix Timesheets at no cost or obligation.Is there someone I can contact for more information?
If you didn't find the information you were looking for or would like more details about Senomix Timesheets, please contact us.There is a feature I would like to have. Can you add it?
We are always looking for ways to improve our software and would be pleased to consider any new system functionality which you might require.
If there is a system feature you would like to see included in a future version of Senomix Timesheets, please send your request in an e-mail to us and we will do our best to incorporate that functionality into a future version of the system.
You can find a summary of all Senomix Timesheets plans and associated pricing here.Is Senomix Timesheets subscription-based?
Senomix is available both through a monthly hosting plan (where we handle all technology management for you) or through a self-installed system which is licensed to be run on your own office network for a one-time charge.How are self-installed system licenses structured for the application?
The license sold for a self-installed Senomix Timesheets system covers the use of one server on one central office computer and identifies the maximum number of users who can enter time on that server. For example, if you purchased a 50-user license, up to 50 distinct people would be able to save timesheets on that one system.
If some of your system users will create reports and administer Senomix Timesheets, but will never enter time themselves, you can designate those users as being "Non-Time Entering" and not have them count against your user license total. For example, if you had 150 people in your office, of which 140 individuals will be entering timesheets and 10 will administer the system and generate reports, only 140 user licenses would be required for your office, with the 10 administrative users (who will not save timesheets themselves) designated as being "Non-Time Entering".
The client applications used to enter timesheets or administer the system can be installed on any computer used by your staff. This means that any person registered on the server can use the system applications from their desktop computer, their laptop computer, their tablet or phone, or any client-site or home computer from which they would like to do their work.
There is no limit to the number of computers on which the client applications can be installed; However, they must be installed for use by staff members registered on your Senomix Timesheets server.Do I need to purchase the Windows, Mac, iPad, iPhone, Android, etc. versions separately?
Every Senomix Timesheets service plan and license includes applications for all of your computers and devices, whether they are running Windows, Mac OS X, iOS, Android or another operating system.Can I adjust my service plan or license to change the number of available users?
Yes, the user count for Senomix Timesheets can be adjusted at any time.
The user count for hosted Senomix plans can be adjusted to increase or decrease your system users as your office headcount changes over time.
Self-installed systems can add new user seats to increase an office's size, but a self-installed license's size cannot be decreased. If your office has a flexible / seasonal headcount, a hosted plan is recommended.What about when an employee leaves? Do I need to buy another license to keep their recorded time?
If a user registered in Senomix Timesheets leaves your organization, you can set that user record to be "Historic".
"Historic" records are permanently disabled accounts and are not counted against the maximum number of users in your office's license. Setting a user record to Historic freezes the account to preserve all timesheet and expense claim information and lets you add a new user in its place without requiring an additional license purchase.What product support is provided?
Hosted Senomix plans receive full priority support by email and phone as part of their service package. You should find everything you need to get up and running through your help pages, and you can always contact us for assistance.
For self-installed Senomix systems, all licensed offices receive 90-day 'getting started' support by phone and email to assist in system setup and configuration, with priority support available after that time through purchase of annual Support and Upgrades. As outlined in the support options for self-installed systems, offices which choose not to purchase a support contract are entitled to non-priority email support.
As we strive to make Senomix the best possible fit for your office, requests for new application functionality are always welcome.Can I use a self-installed Senomix Timesheets license in more than one office?
If you're using a self-installed system (so, are not leaving all Senomix Timesheets management to us through a monthly service plan) all system users will be connecting to the same Senomix Timesheets Server operated by your company's IT staff. Using that single server, your system license will also cover all employees in branch offices; However, if you would like to run the Senomix Timesheets Server in more than one office, you must purchase an additional license for each office which uses the server program.
The license purchase price for self-installed Senomix Timesheets systems only covers the use of one installed server, but you can install as many client applications (for entering timesheets and administering the system) as you need.Do you provide discounts to Non-Profit or Educational organizations?
Yes we do! If your office is a not-for-profit charitable corporation or accredited educational institution, we will provide you with a 15% discount off our listed product price.
Just send an e-mail to email@example.com describing the national non-profit or educational status of your company and identifying the license package you wish to purchase, and we will e-mail you an appropriate purchase link to our secure Internet store.Do I need to purchase upgrades for new versions of Senomix Timesheets?
If your office is on a monthly service plan for Senomix Timesheets, all upgrades are included with your plan and are automatically deployed to you when released. On a monthly service plan, we take care of everything for you.
For self-installed systems, upgrades can be received with the purchase of an annual Support and Upgrades contract.How often is Senomix Timesheets updated?
Senomix Timesheets is typically updated with a new major version released on an annual schedule. Minor upgrades to the current system release are typically made on a monthly / bi-weekly basis.
If you would like to write a blog entry or review about Senomix Timesheets, you may find these answers and associated resource links helpful.
If you have any other questions along the way, just contact us.Could you give me a brief description of your software?
Senomix is a networked time and expense tracking system designed for use by small and mid-sized businesses. Time can be entered from Windows, Mac OS X, iPhone, iPad, Android and Linux and is stored in a central database. That database can be located at a data center managed by Senomix (if using a hosted plan) or on a company's own computer equipment (if a customer has chosen to go the self-installed route for their system).
Time entry and system administration can be performed in an office network or over the internet as suits a person's work habits. So employees can be located in the same building, operate from different offices, tele-work from home offices or be located at various sites around the world.How is Senomix different from other time tracking systems?
Senomix uses the latest in HTML5 and WebSocket networking technology to provide web-based applications which operate with the speed and responsiveness of traditional desktop computer programs. This provides employees with the application performance they have come to expect from their office's desktop computer tools and mobile apps, while delivering the flexibility of an internet-delivered system.
No dedicated web server or database hardware is required to use Senomix, and each employee can access their office's system from any location in the world which has internet access.Can I run Senomix Timesheets on my own computer to review it?
Yes, you can sign up for a free 30-day trial of Senomix Timesheets in just one minute.How long has Senomix Software Inc. been in business?
For over 14 years.
Senomix Software Inc. was incorporated in January, 2003, with Senomix Timesheets available since August, 2003.Why "Senomix"? What does that mean?
Senomix was originally planned as a technology company focused on space and defence systems (matching the background of the founders), with the name being a play on Selenology (the study of the Moon). As 'Selenomix Software' didn't easily trip off the tongue, that was shortened to Senomix, with that name retained as focus was shifted to the development of robust office software rather than R&D for robotic systems.
A bit of that space heritage remains today with company participation in groups such as the Space Resources Roundtable, but the focus of Senomix Software Inc. is now purely on commercial software development.What is the funding status of the company?
Senomix Software Inc. is a privately held Canadian corporation and is not seeking external investment.Do you have a logo I can display or print?
Please feel free to use any of these:
You can find screen shots of the Senomix time entry and administration applications for each of the Windows, Mac OS X, iPhone, iPad and Android platforms through this link and also in the system user guides.Who can I contact for more information?
Please feel free to send us an e-mail or call through the addresses and numbers listed on our contact page.